Muck Rack's May 2026 study found earned media accounted for 84% of citations in ChatGPT, Claude and Gemini answers, with paid content at 0.3%, and other trackers point the same way with different definitions. For agencies, press coverage now works as an input to AI answers, with recency, outlet choice and query type shaping what gets cited.
Seer Interactive's 2026 data shows organic click-through falls sharply when an AI Overview appears, with informational and comparison queries hit hardest, while G2 and BrightLocal surveys show buyers and local consumers turning to AI for shortlists. For B2B, professional-services and local businesses, the top of the funnel is shifting into Google's and chatbots' answers.
Nearly half of patients in a 2026 rater8 survey used AI tools to research providers, and most now screen doctors by star rating before booking. At the same time, hospital tracking-pixel settlements and new state health-privacy bills are pushing healthcare marketers to rethink how they measure patient acquisition.
From Ford and NVIDIA to Robinhood's Sherwood, companies are hiring veteran journalists to publish their own coverage as search traffic to news sites falls. Independent evidence of business results remains limited, and credibility depends on editorial standards.
Google's 2025–2026 updates to Performance Max campaigns—including channel-level reporting, better brand exclusions, and improved coexistence with standard Shopping—have not quieted the debate over whether PMax is a smart AI-native format or an opaque budget drain. Here is what the evidence says for small and midsize ecommerce operators.
AmSpa survey data and 2026 ad benchmarks reveal that the average med spa spends 7% of revenue on marketing — slightly below the cross-industry norm — while Beauty and Personal Care paid search costs dropped sharply and repeat patients already account for nearly three-quarters of visit volume.
New benchmark data shows attorneys and legal services average $131.63 per Google Ads lead — more than double the cross-industry average — while Clio's survey data finds referrals remain the top client source, yet 87% of declined prospects never get referred anywhere else. For personal injury firms, response speed and referral discipline may matter as much as ad spend.
Rising ad costs on both Google and Meta are forcing ecommerce marketers to make harder allocation decisions. Benchmark data, Q2 2026 earnings disclosures, and industry reports suggest the two platforms serve different funnel stages — and that treating them as either/or choices consistently underperforms a coordinated strategy.
Google's AI Overviews are measurably suppressing organic click-through rates, hitting e-commerce brands hardest on upper-funnel informational queries. The industry is split three ways on how to respond — shift budget to Google Ads, diversify to Meta and owned channels, or restructure content for AI citation — while rising paid-media costs put pressure on thin-margin merchants.
